.simulator-page{background:#f5f4ee}.simulator-main{max-width:1240px;margin:auto;padding:55px 5.5% 70px}.simulator-heading{max-width:720px}.simulator-heading h1{color:var(--ink);font-size:50px;letter-spacing:-2px;margin:18px 0}.simulator-heading p{font-size:14px;line-height:1.9;color:#6b7a63}.simulator-status{display:flex;gap:20px;flex-wrap:wrap;padding:18px 0 30px;font-size:9px;color:#7b886e}.simulator-status>span:first-child{color:var(--ink)}.simulator-status i{display:inline-block;width:6px;height:6px;background:#92b95a;border-radius:50%;margin-right:6px}.simulator-layout{display:grid;grid-template-columns:1.6fr 1fr;gap:28px;align-items:start}.call-console{border:1px solid #d1dbc5;background:#fffef9;border-radius:6px;overflow:hidden}.console-heading{padding:24px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid #e3e8d9;gap:15px}.console-heading h2{font-size:22px;letter-spacing:-.7px;margin-top:9px}.call-state{font-size:9px;color:#6d8060;border:1px solid #d8e3c8;border-radius:20px;padding:7px 10px;white-space:nowrap}.conversation{height:450px;overflow-y:auto;padding:24px;display:flex;flex-direction:column;gap:18px;scrollbar-width:thin}.welcome-simulator{margin:auto;max-width:360px;text-align:center}.phone-ring{display:inline-grid;place-items:center;width:55px;height:55px;border-radius:50%;background:#e7f0d7;font-size:26px}.welcome-simulator h3{font-size:23px;letter-spacing:-.8px;font-weight:500}.welcome-simulator p{font-size:12px;line-height:1.9;color:#72816a}.welcome-simulator .submit{margin-top:22px}.chat-message{max-width:90%;padding:14px 17px;border-radius:5px;font-size:12px;line-height:1.8;white-space:pre-wrap}.chat-message:before{display:block;font-size:8px;letter-spacing:1.1px;margin-bottom:6px;font-weight:600}.chat-message.assistant{align-self:flex-start;background:#edf1e4}.chat-message.assistant:before{content:'SCRIPTED ASSISTANT'}.chat-message.caller{align-self:flex-end;background:var(--ink);color:#fff}.chat-message.caller:before{content:'DEMO CALLER';color:#caddb4}#demo-answer{padding:20px 24px;border-top:1px solid #e3e8d9}.answer-row{display:flex;gap:10px}.answer-row input{margin-top:0;flex:1;min-width:0}.answer-row .submit{width:auto;white-space:nowrap;height:44px;padding:12px}.answer-extras{display:flex;justify-content:space-between;gap:10px;margin-top:14px}.answer-extras button{background:none;border:0;padding:0;font-size:9px;color:#637a55;text-decoration:underline;text-underline-offset:3px}.simulator-note{font-size:8px;line-height:1.7;color:#86917c;margin-top:14px}.request-panel{background:#e8eedf;border:1px solid #d5dec8;border-radius:6px;padding:29px}.request-panel h2{font-size:33px;margin-top:16px}.request-panel ol{padding-left:17px;font-size:12px;line-height:1.8;color:#65785b;display:grid;gap:14px;margin:26px 0}.request-warning{border-top:1px solid #cdd9bd;padding-top:20px;font-size:11px;line-height:1.9}.request-panel h3{font-size:17px;margin-top:25px}.request-panel h4{font-size:11px}.request-panel pre{white-space:pre-wrap;overflow-wrap:anywhere;background:#f8faf2;border:1px solid #d4dfc5;padding:15px;font:11px/1.8 'DM Sans',sans-serif;max-height:350px;overflow:auto}.request-panel #request-reference{font-size:10px;overflow-wrap:anywhere}.demo-error{margin:0 24px 20px;padding:13px;background:#fff1df;color:#704c22;border-radius:3px;font-size:12px;line-height:1.7}.submit:disabled{cursor:wait;opacity:.6}#download-request{font-size:10px}.simulator-page footer{padding-bottom:30px}.simulator-page footer a{font-size:11px}@media(max-width:750px){.simulator-main{padding:38px 6%}.simulator-heading h1{font-size:38px}.simulator-layout{grid-template-columns:1fr}.simulator-status{gap:10px 18px}.console-heading{padding:20px}.console-heading h2{font-size:19px}.call-state{font-size:8px;padding:6px}.conversation{height:430px;padding:18px}.chat-message{max-width:95%;font-size:12px}#demo-answer{padding:18px}.answer-row input{font-size:16px}.request-panel{padding:25px}.simulator-page{padding-bottom:0}.simulator-page header{min-height:85px}}
/* Direct pickup-first review flow. No start gate or introductory wall. */
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.simulator-main{max-width:850px;padding-top:32px}.simulator-heading{margin-bottom:18px}.simulator-layout{display:block}.console-heading{padding:18px 24px}.console-heading h2{font-size:18px}.console-heading .kicker{display:none}.console-heading h2{margin:0}.conversation{height:auto;min-height:110px;max-height:400px;padding:26px 24px 12px}.chat-message{max-width:100%;background:transparent!important;padding:0!important;border-radius:0;color:var(--ink)!important;font-size:20px;line-height:1.55;font-weight:500;letter-spacing:-.4px}.chat-message:before{display:none!important}.chat-message:not(:last-child){display:none}.chat-message.caller{display:none}.initializing{font-size:13px;color:#7a876e}.simulator-note{font-size:8px}.request-panel{margin-top:25px}.request-panel>ol,.request-panel>h2,.request-panel>.kicker{display:none}.request-panel .request-warning{border:0;padding:0}#retry-demo{margin:20px 24px;width:calc(100% - 48px)}.simulator-main+.simulator-page footer{padding-top:0}@media(max-width:750px){.simulator-main{padding-top:24px}.conversation{padding:23px 20px 10px;min-height:100px;max-height:370px}.chat-message{font-size:21px}.console-heading{padding:15px 20px}}